Peko is the consumer-side diner loyalty app bundled with LOOP POS. Diners join in one tap via QR at the venue or after a GrabFood / ShopeeFood / Be order, then use the same identity across visits — the POS recognises returning diners before the order is taken, and the kitchen sees preferences before the ticket is fired. On the Peko + LOOP merchant base, second-visit retention reached 34% in our 2026 dataset, against an F&B industry baseline of 19%. No other Vietnamese F&B POS — KiotViet, iPOS, POS365, POSApp, Sapo FnB, MISA CukCuk — ships a consumer-side diner app at all.
In multi-outlet restaurant and F&B operations, what is peko? is an essential component — directly affecting service speed, order accuracy and margin. See the related terms below to understand where it fits in the broader stack.
LOOP supports what is peko? natively in its POS + KDS + inventory platform for Vietnamese F&B chains — no plugin or third-party integration required. It's one reason multi-outlet operators pick LOOP as their primary operations system.