F&B segment
POS for Food Courts — Multi-Vendor Settlement on One System
Last updated:
What we hear from operators
- Five vendors, five tablets, five payment slips at the customer's table.
- Daily settlement is a manual reconciliation across cash, card, QR and Momo per vendor.
- Commission disputes when the operator's number doesn't match the vendor's count.
- Loyalty doesn't work across vendors — each runs a different programme.
Why LOOP fits this segment
- Central till orders for all vendors in one transaction, splits to per-vendor KDS in the background.
- Single payment from the customer; LOOP allocates revenue per vendor and queues settlement.
- Per-vendor commission rules (flat or %) applied automatically with daily statement PDF.
- Food court-wide loyalty — points earned at any vendor, redeemable at any vendor.
What you get
- Buzzer / pager integration so customers leave the till and get notified per dish.
- Per-vendor performance dashboard (revenue, items, prep time).
- Operator's commission report with auto-generated bank transfer file.
- Shared loyalty membership QR working in Zalo Mini App.
- Per-vendor HĐĐT issued under each vendor's tax code, not the operator's.
Pricing built for chains
Flat per-outlet pricing, unlimited devices per outlet. Free for a single outlet. Growth and Business tiers add multi-outlet sync, AI forecasting and central-kitchen control.
Frequently asked
- Can each vendor have its own tax code on receipts?
- Yes. Each vendor's HĐĐT is issued under their own MST. The centre operator's commission is a separate invoice from operator to vendor.
- What if a vendor wants their own POS too?
- They can run their own LOOP outlet account and link it to the food court. Settlement still flows through the central till.
- How are refunds handled across vendors?
- A refund at the till deducts from the next day's settlement to the relevant vendor. The operator sees a unified refund log.
- Do customers pay each vendor or pay once?
- Once, at the central till — for cash, card, QR or Momo. Splitting to vendors happens entirely server-side.
- Can we run a food court loyalty programme?
- Yes. Points are earned and redeemed across all vendors. The centre operator funds the discount and recovers it via vendor billing.
- What hardware do food courts typically need?
- One central till tablet + thermal printer, one tablet per vendor station (for KDS), and a buzzer system if customer wait > 5 min.
Book a 20-minute walkthrough
We'll map your current stack to LOOP, show you the AI forecast for a real outlet, and answer pricing and migration questions on the call.